Shipping policy

BONECK & BRADFORD INC. dba EDNFARMS is not liable for: 

  1. Products damaged by the shipping company
  2. Packages delivered but not received by the customer

Please contact your shipping company for lost and damage claims. 

  

AVAILABILITY 

Our pricing reflects great value because we strive to maintain a high level of inventory for all of our merchandise available at our on line store. Occasionally demand does surpass our supplies as we replenish our stock. This can cause a slight delay in the shipping of your merchandise. If you have a critical time frame in which you are working please contact us to verify the item is in stock. 

Shipping Policy/Delivery of Goods/ Claims and Errors 

BONECK & BRADFORD INC. dba EDNFARMS inspects all outbound shipments before they leave our facilities and takes a picture of the product and the shipping material. BONECK & BRADFORD INC. dba EDNFARMS uses the United States Postal Service (USPS) or Freight Shipping as its shipper and damage can occur during transit. Damage can occur in two primary fashions: concealed damage, and noticeable damage. A claim cannot be filed for either type of claim unless all of the original packaging is available for inspection without any alterations. All shipping claims must be made within 48 hours of receipt. 

MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN RETURNING AN ALREADY ACCEPTED PACKAGE DUE TO A SHIPPING CLAIM. 

All claims will be denied if the above criteria are not met. BONECK & BRADFORD INC. dba EDNFARMS reserves the right to take up to seven business days to resolve its shipping matters with the United States Post Office. We are confident that when the above criteria is met that all freight claims are resolved quickly and easily. In the event that BONECK & BRADFORD INC. dba EDNFARMS ships an incorrect item we will replace the item at no cost to the customer, however we must be contacted and we must verify that the item is indeed incorrect. 

MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN RETURNING AN ITEM WHICH HAS BEEN SHIPPED INCORRECTLY. 

  1. How long will it take to process my order?
    Orders will be processed as soon as possible. Orders placed on Saturday, Sunday, and holidays, will be processed the next business week. If you ordered an item that is out-of-stock, you will receive an email with expected shipping date. Orders containing both in-stock and out-of-stock items will be shipped when all items are in stock.
  2. How do you ship my order?
    Our standard shipment method is USPS or Freight Shipping. We are sorry, but we do not ship to post office boxes.
     

Faster shipping methods and Saturday delivery are available for an additional charge. Please contact BONECK & BRADFORD INC. dba EDNFARMS to make arrangements for any special shipping needs for your order. 

Do you ship internationally?
No.